Shipping Policy
Transparent Shipping Information for Our Customers
About Runwells
- Runwells is owned and operated by Runwells Corporation, based in Sacramento, CA
- Our main warehouse facility is located at 3800 Pell Cir, Sacramento, CA 95838
- All shipments comply with EPA regulations for refrigerant distribution
We maintain a climate-controlled warehouse facility to ensure product quality
Order Processing Information
- Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
- Order Processing Time: 1-2 business days
- Orders processed Monday – Friday only
- Standard ground shipping on all orders
Orders placed after 2:00 PM EST will be processed the next business day
Delivery Timeline
- Standard Shipping: 4-7 business days
- Shipping Days: Monday – Friday
- Tracking information provided via email
- Signature required for all deliveries
⚠️ Note: All refrigerant purchases require valid EPA Section 608 certification. You will be asked to provide your certification during checkout.
Shipping Details
- Professional packaging for safe transport
- All products are new, factory-sealed refrigerants
- EPA-compliant shipping procedures
- Shipping available to continental US only
We ship only from our verified Sacramento warehouse to ensure product quality and compliance
Contact Information
-
Main Office & Warehouse:
3800 Pell Cir, Sacramento, CA 95838, United States -
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed -
Phone Support (During Business Hours):
+1 (307) 855-0358 -
Email:
contact@runwells.com
(Response within 1 business day)