Shipping Policy - Runwells

Shipping Policy

Last Updated: October 26, 2023

Shipping Rates & Delivery Summary

Shipping Cost: FREE on all orders to the 48 contiguous United States.

Total Estimated Delivery Time: 5 to 10 business days.

Our Delivery Timeline Explained

To ensure clarity, our total delivery time is broken down into two parts: order handling time and carrier transit time. Both stages occur on business days (Monday - Friday, excluding U.S. federal holidays).

Handling Time: 1-3 Business Days

  • This is the time required for our team to process your order after it has been placed.
  • Activities during handling include payment verification, order confirmation, and careful packaging.
  • We fulfill and prepare orders for shipment from Monday to Friday.

Transit Time: 4-7 Business Days

  • This is the time it takes the shipping carrier to deliver the package to your address after it leaves our warehouse.
  • All orders are shipped via standard ground service.
  • Carriers typically ship and deliver packages from Monday to Friday.

Order Tracking

  • Once your order ships, you will receive a shipping confirmation email that includes a tracking number.
  • You can use this number to track your package's journey directly on the carrier's website. Please allow up to 24 hours for the tracking information to become active.

Shipping Destinations

  • We offer free shipping to all physical addresses within the 48 contiguous United States.
  • At this time, we are unable to ship to P.O. Boxes, APO/FPO/DPO addresses, Alaska, Hawaii, or any international locations.

Questions About Your Order?

If you have any questions about our shipping procedures or the status of your order, our customer service team is here to help during regular business hours.